The Kitchen, Bathroom, Bedroom Specialists Association (KBSA) is warning consumers about the dangers of buying from rogue traders after a government-funded advice service reported close to a million complaints.
According to the association, Consumer Direct received 850,000 complaints against a variety of traders.
The organisation, which has a register of approved members, is stressing the importance of using a KBSA-registered member to carry out home improvements.
Graham Ball, KBSA chief executive, said: “It’s so important that members of the public are protected from these unscrupulous people.
“The KBSA exists to uphold best standards throughout the interiors industry and always advises customers to choose a KBSA retailer – that way they are guaranteed excellent service and product, not to mention peace of mind.”
He said that services of each KBSA member are backed by an insurance Scheme which means consumers can buy with confidence and enjoy peace of mind.
For more information on how consumers can benefit from the KBSA, visit its website here.